PestanaCR7 Lisboa and Funchal

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Portugal-based hotel group meets evolving guest expectations by enhancing security with ASSA ABLOY Hospitality Mobile Access

Customer:

Pestana Hotel Group recently opened two new locations for its PestanaCR7 lifestyle hotel brand in Lisboa and Funchal. The Funchal location offers all the conveniences of a digital lifestyle for guests and is rightnear the cruise port. The Lisboa location is in the heart of the Baixadistrict of Lisbon, and guests have just a short walk to the Terreiro doPaco. Both locations offer exciting and unique experiences for the 21stcenturyglobal travelers, and are powered by the Pestana CR7 App,which features the SOMEMO Manager to ensure monitoring of patrons’satisfaction before, during and after their stays.

Challenge:

Looking to enhance guest experiences at these new hotel locationswhile maximizing efficiencies, Pestana CR7 sought to adapt toprominent industry demands, offering solutions that provide faster,more streamlined processes that can be accessed via personal smartdevices.Solution:To cater to the rapidly evolving guest demands, the Pestana CR7Lifestyle Hotels management chose to implement several ASSA ABLOYHospitality solutions at its new locations in Funchal and Lisboa.Operating with secure Seos technology, ASSA ABLOY Hospitality MobileAccess delivers unmatched security by working with a hotel’s propertymanagement system to allocate guestrooms and generate an encrypteddigital key that is securely delivered to a guest’s smartphone. Thesmartphone places the key in a secure digital key vault within themobile app. When presented to the appropriate lock, the app thentransmits the encrypted key over a secure communication channelusing the device’s integrated Bluetooth. This protocol ensures that onlythose users with authorized access to a specific guestroom can receivedigital key information to unlock the room.Also, Pestana CR7 Lifestyle Hotels has implemented the VingCardSignature RFID door locks, which offer security technology withpowerful anti-cloning features that prevent unauthorized access torooms as well as unauthorized duplication of key cards. In addition, thehotels have implemented the VingCard Remote Controller, a devicecompatible with an electronic locking system that allows access controlon common doors like guest entrances, health clubs and conferencesuites.