Sheraton Dubrovnik Riviera Hotel

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Opening its doors in summer 2015, the ultra-sleek and modern Sheraton Dubrovnik Riviera Hotel offers its guests the latest in security access convenience and technology by implementing RFID and Visionline access management solutions from ASSA ABLOY Hospitality.

Customer:

A newly built Starwood Hotel, Sheraton Dubrovnik Riviera Hotel, is the largest hotel and congress centre in Croatia, suited for organising regional and international conferences and events. Sheraton Dubrovnik Riviera Hotel features 239 rooms and 11 luxurious suites.


Challenge:

As a newly built property, the Sheraton Dubrovnik Riviera wanted to ensure guests experience the same security and peace of mind they have come to expect when staying at any Sheraton owned property. In light of the high standards associated with the Sheraton brand name, hotel management also needed to bear in mind Starwood’s requirements for the implementation of cutting-edge security access solutions. 
Solution:Sheraton Dubrovnik decided to follow Starwood’s recommendation to install VingCard Classic RFID guestroom door locks in Satin Chrome, along with the Visionline software system and Elsafe Sentinel II digital in-room safes. As the hotel opened, the locks not only represented the highest level in security, but were also able to interface seamlessly with the sleek interior of the hotel. VingCard Classic RFID locks are designed for enhanced guest satisfaction. They offer unmatched ease of use for guest of all ages, since there is no need for keycard insertion, which makes its use simple and intuitive. The solution also provides superior security with its anti-cloning, encrypted technology for guests and staff.
Installation of the locks and safes was completed on time. Training for staff, the IT department and the board was provided by working on three workstations for card issuing, and completed within a matter of a few hours. Software was set up and integrated with the property’s PMS system within a day and, thanks to the local ASSA ABLOY Hospitality integrator, the hotel’s other online systems were also integrated. The hotel’s operations and security processes were streamlined and made highly efficient as a result. Results:• Newly built modern property ensures guests receive first-rate guestroom security by implementing ASSA ABLOY Hospitality solutions


Starwood recommendation sees hotel install contactless door locks, VingCard Classic Satin Chrome RFID for enhanced peace-of-mind and convenience  
Guests benefit from the advantages of an advanced access management solution with Visionline
Elsafe Sentinel safes provide superior protection for guests’ valuables

 

“ASSA ABLOY Hospitality solutions are known worldwide for their safety, reliability and numerous references. The system of locks, in-room safes and software works flawlessly; there are no problems or malfunctions. The guests are satisfied and so are we.”- Damir Lukic, Hotel Manager at Sheraton Dubrovnik Riviera Hotel
“Cooperation between Sheraton hotels, ASSA ABLOY Hospitality and Spica began in 1995 in Zagreb. Our customers are important to us, and because of our global presence and experience, we know exactly what to offer guests in the field of electronic-security solutions.”- Neven Ruskovic, General Manager of Spica Sustavi,