Electronic Safes

Product Support Life Cycle for Safes


Launched and available for sales Notification about end of project sales   Limited product portfolio available
for sales/ Limited upgrades 
and updates/ Last time to buy notice

No commitment

General Availability End of Project Sales AMS and Spare Part Support Period   End of Life
Product Availability


  
Sustaining Engineering 
Warranty and Repair
  
Technical Support
  

Spare Parts and Service



 Based on Availability

 

General Availability

  • Product availability: Launched and available for sales 
  • Sustaining Engineering: Upgrades, Updates and Service KIT 
  • Warranty and Repair: Standard terms 
  • Technical Support: Support according to Service contract 
  • Spare parts and Service: Full spare parts support and Support according to Service contracts

End of Project Sales

  • Product availability: Still available for Project Sales 
  • Sustaining Engineering: Upgrades, Updates and Service KIT 
  • Warranty and Repair: Standard terms 
  • Technical Support: Support according to Service contract 
  • Spare parts and Service: Full spare parts support and Support according to Service contract

AMS and Spare parts Support Period

  • Product availability: Limited product portfolio available for sales 
  • Sustaining Engineering: Limited Upgrades and Updates, Fixes only for critical security issues 
  • Warranty and Repair: Standard terms 
  • Technical Support: Support according to service contracts 
  • Spare parts and Service: Full spare parts support and Support according to Service contract

End of Life

  • Product availability: Not available 
  • Sustaining Engineering: No commitment 
  • Warranty and Repair: Not available 
  • Technical Support: Limited technical support (managed case by case) 
  • Spare parts and Service: No commitment 

 

Timeline for the Product Life Cycle

  Launched date to
phase out announcement
Phase out announcement to
end of project sales
 End of project sales to
end of AMS and spare parts support     
  End of life 
& No commitment

General Availability End of Project Sales AMS and Spare part Support Period   End of life
Product Availability


  
  
Sustaining 
Engineering 


  
Warranty and Repair

     
Technical Support

     

Spare Parts and Service




 Based on
Availability

 

General Availability: From Market availability to Phase out announcement.

End of Project Sales: 
Safes – Up to 1 year.

AMS and Spare Parts Support Period:
Safes – Up to 6 years.

End of Life: No commitment.

Note: During the Product Life Cycle period, spare parts might be replaced, become obsolete or retired due to different reasons, for instance from our suppliers' side. If you detect/identify an item within the spare part list that is not available for sales, please contact our customer service for clarification.

For detailed information regarding a certain product phase out please contact your local representative of ASSA ABLOY Hospitality.


Electronic Safes Legacy Table

PRODUCT NAME MODEL NAME MODEL CODE LAUNCHED YEAR PHASED OUT YEAR END OF SPARE PART SUPPORT
Elsafe XTRA II PHIII XD27/43/50/WI
XD70/XDFD
XD10/DD13/WD13
2009 2014 2021
Elsafe Sentinel Collection PHII SS25/41/49
SP25/41/49
SA25/41/49
2005 2009 2016
Elsafe Infinity Collection
PHII
IB25/41/49
IM25/41/49
ID25/41/49
2005 2009 2016
Elsafe XTRA PHII XA27/43/50
XD13/XW13/XA10
2004 2009 2016
Elsafe Infinity Biometric IB25/41/49 2002 2004 2011
Elsafe Floor Advanced FA70 2002 2005 2012
Elsafe In Wall WA09/10 2002 2004 2011
Elsafe SmartKey SK25/41/49 2002 2009 2016
Elsafe Sentinel Standard, Plus & Advanced PHI SS25/41/49
SP25/41/49
SA25/41/49
2002 2004 2011
Elsafe Infinity Magstripe PHI IM25/41/49 2001 2004 2011
Elsafe Infinity PHI ID25/41/49 2000 2004 2011
Elsafe A-Series New Classic A05/15/20 2000 2005 2012
Elsafe C-Series New Classic C05/15/20-203 & 204 2000 2004 2011
Elsafe In-Wall W10 1999 2004 2011
Elsafe M-Series M25 & M28 1998 2004 2011
Elsafe A-Series  A05/15/20 1998 2000 2007
Elsafe Basic B05/15/20 1997 2001 2008
Elsafe R-Series R70 1996 2003 2010
Elsafe R-Series R30 1996 2002 2009
Elsafe S-Series S30 1996 2002 2009
Elsafe S-Series S70 1996 2002 2009
Elsafe D-Series D70 1996 1998 2005
Elsafe D-Series D30 1996 1998 2005
Elsafe C-Series C05/15/20-202 1995 1996 2003
Elsafe C-Series C05/15/20-201 1995 1996 2003
Elsafe Deluxe E03-502 1992 1999 2006
Elsafe Deluxe E07-502 1992 1999 2006
Elsafe Supreme E31-702 & 703 1992 1998 2005
Elsafe Supreme E71-702 & 703 1992 1999 2006
Elsafe Class EC7 1991 1999 2006
Elsafe Class EC3 1991 1999 2006
Elsafe Supreme E31-701 1990 1992 1999
Elsafe Supreme E71-701 1989 1992 1999
Elsafe Deluxe E03-501 1988 1992 1999
Elsafe Deluxe E07-501 1988 1992 1999
Elsafe Classic E30-C 1988 1991 1998
Elsafe Classic E70-G 1987 2002 2009
Elsafe Original M30 1984 1988 1995
Elsafe Original M70 1979 1987 1994