Crowne Plaza Hunter Valley

Australian-based luxury resort installs ASSA ABLOY Hospitality Mobile Access and VingCard Signature RFID to deliver cutting edge mobile key technology to its staff and guests.

Customer:

Award-winning Australian luxury resort, Crowne Plaza Hunter Valley sits in the heart of the Hunter Valley wine region, offering guests an array of onsite amenities, including a golf course, leisure activities and breathtaking views of local vineyards.

Challenge:

Originally using a key competitor’s lock system, Crowne Plaza Hunter Valley management sought out innovative technologies that not only utilized mobile solutions for keyless entry to position the property as technologically advanced, but supplied hotel staff and guests with a solution that was convenient and secure.

Solution:

After researching ASSA ABLOY Hospitality and several of its competitors lock systems, hotel management opted for ASSA ABLOY Hospitality’s innovative mobile solutions based on its well-established success in the hospitality industry.

With the installation of ASSA ABLOY Hospitality Mobile Access and VingCard Signature RFID, hotel management is now able to offer an innovative solution to its guests by allowing them to utilize the technologies they already own. With mobile access, hotel guests can now access their rooms immediately upon arrival with a quick swipe of their mobile device, removing the need for front desk check-in and for physical keys.

In addition to the benefits of mobile access, hotel management has benefited greatly from the installation of ASSA ABLOY Hospitality’s Visionline online locking solution. Visionline gives staff the capability to remotely monitor all entry activity from one central location, giving management control over who has access to certain areas and when. Whenever unauthorized entry is suspected, hotel staff can immediately deactivate or restrict access to increase overall property security.

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